Privacy Policy

Your information, and what we do with it

Aagraham, West Nada, Guruvayur, Kerala 680101

What we collect

To take a booking we collect your name, mobile number, email address, the number of adults and children in your party, the ages of children (so the child policy can be applied), and any special request you send us. Payment card details are never collected or stored by us - they are handled entirely by our payment provider.

Why we collect it

We use your details only to confirm and manage your stay: to hold your dates, send your confirmation, contact you about your arrival, and keep the legally required record of guests.

Payments

Payments are processed by Razorpay. The payment amount is calculated on our server and verified against the payment provider before a booking is confirmed. We receive only a payment reference and status, never your full card details.

How long we keep it

Booking records are retained for as long as required for accounting and statutory purposes. Enquiry messages are deleted once they are resolved and no longer needed.

Sharing

We do not sell or rent your information. It is shared only with the payment provider and the email service that delivers your confirmation, and with authorities where the law requires it.

Your rights

Write to stay@aagrahamstay.com to ask for a copy of the information we hold about you, to correct it, or to ask us to delete it where we are not required to keep it.

Cookies

This site uses only what is needed to keep a booking session working and to secure the owner login. We do not run advertising trackers.

Occupancy is limited to 6 guests, and we record the ages of children only to apply the child policy correctly. Questions? stay@aagrahamstay.com

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